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CCH Axcess™ Client Collaboration

Welcome to Client Collaboration Help

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Getting Started

Log in

Navigate Client Collaboration

See what's new

Send feedback

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Create and Send Requests

Create requests in a batch

Create a single request

Resend a request

Send a return for an electronic signature

Track and Manage Requests

Track client registrations

Track request status

View request activity

Update the request due date

Upload an invoice

Use Document Locker

Open Document Locker

Upload or download files

Apply tags to files

Delete files from Document Locker

Use the Templates Library

Manage paragraph templates

Manage letter templates

Manage questions

Manage questionnaires

Manage request lists

Administrator Tasks

Add firm logo to the client hub

Add your payment gateway to the client hub

Enable request messaging

Manage file tags

Set staff permissions

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Revised 1/8/2025