Using the Paragraph Library

The Paragraph Library contains the standard and custom paragraphs for all letter types. Use the Paragraph Library to create, edit, and delete custom paragraphs, edit conditions and grammar variables, and suppress or unsuppress paragraphs from letters.

Paragraphs are grouped in paragraph sections, such as Heading or Closing, under each letter type. The system provides a standard paragraph section that cannot be edited, moved, or deleted.

You can create user-defined custom paragraphs and save standard paragraphs as custom paragraphs that you can then edit, move, or delete. Once you create a custom paragraph, you can save it to multiple locations in the Paragraph Library.

When you make changes to the custom paragraph, you have the same option of saving your changes to all locations where the paragraph exists in the library.

Paragraphs in the Paragraph Library are color-coded as follows:

  • Black text. Standard paragraph
  • Pink text. Custom paragraph created from a standard
  • Blue text. User-defined custom paragraph, also referred to as pure custom

Notes:

  • Suppressed standard paragraphs display in gray font. See Suppressing or Unsuppressing Paragraphs in the Paragraph Library for more information.
  • A custom paragraph created from a standard paragraph (pink text) can only be saved in the same letter type as the original. However, user-defined custom paragraphs (blue text) can be saved anywhere in the Paragraph Library.

You can also use the Properties window to display the staff name that created or last modified a paragraph, indicating the paragraph is custom. For standard paragraphs, the value for Modified by staff on the Paragraph Properties window is System.

ClosedDisplaying the Paragraph Library

  1. Select the tax year and return type from the available lists in the left pane of the Correspondence Manager window, and then click.
  2. If the library section is not expanded, click the Paragraph Library navigation bar in the left pane. Standard paragraphs display in black font, custom paragraphs created from standard paragraphs display in pink font, and user-defined custom paragraphs display in blue font.

ClosedSearching for Paragraph Sections in the Library

  1. Enter complete or partial criteria in the box above the list in the library, and then click.

    When the search is complete, the folders containing matches to the criteria you entered will open in the library and the matching items will be highlighted yellow.

    The number of matches found displays to the right of the root folder in the library.

  2. Click next to the Search box to remove highlighting from the library and enable the Search button.
  3. Note: The Search icon changes to the Clear Search Results icon when the search process starts.

ClosedViewing Paragraph Reference IDs

A numeric ID is assigned to standard and custom paragraphs that allow Support to easily identify paragraphs needing diagnosis. The reference ID displays before the paragraph description in the Letter Template and Paragraph Libraries. Expand a paragraph section in the Paragraph Library to view the reference ID for each paragraph in the section.

ClosedExplain the options on the Paragraphs tab and right-click menus.

The Location column in the following table describes where each option can be accessed. Some options, as noted in the Location column, are only available for custom paragraphs. See Adding Custom Paragraphs for more information. The paragraph location refers to both standard and custom paragraphs.

The letter type location refers to the top-level folder in the Paragraph Library. The paragraph section location refers to the second-level in the Paragraph Library.