Using Help Features

The Help includes topics to assist you with navigating and using your software. To display Help, do one of the following:

  • Click Help Topics on the Help ribbon tab.
  • Click or in the top-right corner of a window.

Notes:

  • Some products do not include a Help ribbon tab.
  • Some simple windows that do not require explanation do not include a Help button.

Using the Features of the Help File

The following features are available in the Help file:

Component Description
Other CCH Axcess Help menu Displays at the top of the page. Click to display hyperlinks to other CCH Axcess Help files.
More Resources menu Displays at the top of the page. Click to display hyperlinks to pages with useful information about CCH Axcess.
Support menu Displays at the top of the page. Click to display hyperlinks to other self-help and support resources.
Search

Available from every page in the Help file. Enter your criteria in the Search box and press Enter.

Note: Some Help files also include search filters. Click next to the Search box to select a filter and narrow your search results. See the section Search Operators below for more information on narrowing your search results.

Search Tips Displays in an expandable section at the top of the Search results page. Describes search operators that can be used to narrow your search results.
Home Displays the Help file Home page.
Print Opens the Print window so you can send the open topic to an installed printer or save the topic as a PDF file.
Remove search highlight Removes any highlighting that is applied to search terms in the open topic.
Expand all
Collapse all
Expands or collapses all collapsible elements, such as togglers and drop-down text, in the open topic.

Search Operators

Use the following operators in your search criteria to narrow search results. Search is not case sensitive.

Type of Search Operators to use Example Search Criteria
Search for a phrase

“ “ (Quotes). Surround a phrase with " "(double quotes) to limit search results to items that contain the specified words in the exact order that they are entered in the search box.

Note: Our help file search does not include common words such as are, a, the, for, and in. Search will not find matches for queries containing these in quotes.

“roll forward”
Only topics that include the specific phrase roll forward will be included in the search results.
Search for two or more specific strings

Enter one of the following between two search strings to indicate that search results must include both strings:

  • + (plus symbol)
  • & (ampersand)
  • AND (case insensitive)

Note: The default logic is searching for both strings. It is not necessary to enter the above operators if this is the search logic you want to use.

roll & forward
Any topic that includes the words roll and forward in any location in the topic will be included in the search results.
Search for either specific string

Use either of the following to require that one or both of the connected strings be in the search results:

  • | (pipe symbol)
  • OR (case insensitive)
Business Unit | Region
Any topic with the words Business Unit or the word Region will be included in the search results.
Specify text to exclude ^ (Caret). Use ^ to search for all topics that contain one string and do not contain another. Organizer ^ Blank
Any topic that includes the word Organizer but does not include Blank will be included in the search results.
Combine operators ( )(Parentheses). Use ( ) to combine multiple operators. Secure & (Client or Staff)
Any topic that includes Secure and includes either Client or Staff will be included in the search results.