Changing Security Questions and Answers

The User Options - Change Questions window allows you to change your security questions and answers. Security questions are used when you have forgotten your password. They help authenticate your identity so your password can be reset.

Note: If your firm has updated the list of available security questions and one of the security questions you had defined has been removed, you must select a new security question.

To change your security questions and answers, do the following:

  1. Select User Options on the Application menu.
  2. Click Change Login Profile on the navigation panel.
  3. Click Change security questions and answers.
  4. Enter your current password.
  5. Select a question from each of the three lists and enter your answers in the associated boxes.
  6. Click OK.