Adding a Client Group

Client groups can be created for similar clients (for example, clients belonging to the same partner) and for reporting and filtering purposes. You can assign a client to more than one client group, but clients are not required to belong to a client group.

Example: You can create a client group that groups clients based on the reason they came to your firm, such as mailer, newspaper ad, walk-in, or referral. This could help your firm run reports to see which of their marketing methods is most effective.

To add a client group, do the following:

  1. Open Dashboard, click Configuration on the navigation panel, and then click Client Groups under Client Manager.
  2. Open the Client Group window using one of the following methods:
    • Click New > Client Group in the Create group on the Home tab, or right-click and select New > Client Group from the menu.
    • Select a group in the grid, and click Open in the Edit group on the Home tab.
  3. Click New > Client Group in the Create group on the Home tab, or right-click and select New > Client Group from the menu.
  4. Enter information for the new client group on the General and Assigned clients tabs.
  5. Click one of the ClosedSave buttons or cancel.