If you cannot remember your password, do the following to reset your own password from the login page.
Click the Forgot password link on the login page.
Enter your email address.
Enter the characters displayed in the image in the Secure code box.
Click or tap Next.
Select how you would like to receive the verification code. Your options are via email, text, or by a phone call if your user profile contains a phone number.
Click or tap Send the Code.
Enter your verification code on the Identity Verification screen.
If you are on a public computer or device, clear the Trust this device for 90 days box.
Click or tap Submit.
Enter your password, then enter it again in the Confirm Password box. Your password must be between 8 and 32 characters and contain at least one each of the following: